Shipping and Returns
What is MaréKi’s shipping policy?
All orders are processed and shipped from Lakewood Ranch, Florida every Monday. Shipping is free to the lower 48 via USPS. All orders come in a custom made keepsake MaréKi box that comes in three different color options!
You will receive a follow up email after you order to confirm your purchase and ask for your preferences (box color, jewelry sizing, etc.). Please be sure to follow up on this email if you have additional requests.
If you have any questions about shipping or your order status, please feel free to email me at marekijewelry@gmail.com. You will receive a tracking number once your order has been shipped.
What is your return policy?
Because each piece is handcrafted and made to order, all sales are final. That said, if there is any issue with your order — such as damage during shipping or receiving the wrong item — please reach out within 7 days of delivery, and ill do my best to make it right!
To report a problem, contact me at marekijewelry@gmail.com with your order number and a photo of the issue.
To keep your seashell pieces beautiful:
Avoid Water
Do not wear in the shower, ocean, or pool.
Salt, chlorine, and moisture can damage shells and metal over time.
Keep Away from Chemical
Avoid contact with lotions, perfumes, hairspray, and sunscreen.
Always put on your jewelry last, after getting ready.
Clean Gently
Wipe with a soft, dry cloth after each wear.
Store in a dry place—preferably in the pouch or box it came in.
Avoid Excessive Heat & Sunlight
Prolonged exposure can cause natural shells to fade or become brittle.
Bonus Tip:
For 14k gold-plated pieces (will be specified if they are): polish gently, never scrub.
For adjustable pieces: adjust slowly to avoid weakening the design.